Newell Brands 2nd Assistant Manager - Yankee Candle Company - PT in Willow Grove, Pennsylvania
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The Yankee Candle Company, Inc.
JOB TITLE: Second Assistant Store Manager DEPARTMENT: Retail
LOCATION: Retail Assigned Locations REPORTING STRUCTURE: Store Manager
BAND/GRADE: Various Grades FLSA STATUS: Hourly Non-Exempt
JOB SUMMARY : P rovides assistance in the direction and leadership of an assigned Yankee Candle Retail Store; opens and closes the store on a regular basis; acts as Manager on Duty (MOD) for various shifts; drives sales & profitability; provides exemplary guest service, ensures visual merchandising/presentation and operational standards; assists with the training and coaching of store management teams and Sales Associates; meets or exceeds divisional and store sales and profitability goals.
PRIMARY DUTIES AND RESPONSIBILITIES
Drive store sales through exceptional guest service. Maintains current knowledge of product, merchandise, store policy and company information in order to provide high quality and informed guest service.
Ensure that total presentation and display of merchandise is impactful, customer focused and maximizes sales. Follows
standards including plan-o-grams, cleanliness, marketing/signage and sales promotions. Restocks shelves with product and accessories as needed.
- Assists with training team members in proper operational standards and a guest focused culture. Support the store manager
in coaching team members to achieve operational excellence and exemplary guest service.
Maintain a safe and healthy workplace and shopping environment for our employees and guests. Carry out store safety, security and related procedures, as established.
: Act as Manager on Duty for various shifts, providing direction to team members on daily task focuses and providing
exceptional guest service. Opens and closes the store on a regular basis.
Duty/Responsibility: Uses a computer to process information and transactions . Operates POS system with speed and accuracy. Wrap guest purchases with care for transit.
POSITION HAS DIRECT REPORTS: No
FINANCIAL RESPONSIBILITIES: Responsible for contributing to management of store budget of controllable and non-controllable expense (under direction of the Store Manager)
WORK RELATIONSHIPS (INTERNAL): Other members of the store team (Store Manager, Store Assistant Manager, Sales Associates) and leaders in the Retail chain
WORK RELATIONSHIPS (EXTERNAL): Yankee Candle Company Guests and/or vendors
EDUCTATION: High School Diploma/GED or equivalent experience.
RELATED EXPERIENCE: 2 years’ demonstrated supervisory/management experience in a retail sales environment or similar fast paced, customer service environment preferred.
SKILLS REQUIRED: Demonstrated ability to effectively coach and train others in a retail setting, and the ability to relate well using communication, interpersonal, diplomacy and related skills. Strong customer service skills and the ability to sell products. Experience in a specialty retail environment preferred.
WORKING CONDITIONS/ PHYSICAL DEMANDS : Please reference Work Environmental Checklist for this job. Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.
JOB DESCRIPTION UPDATED: 9/9/16
This description is intended to describe the general nature and level of the work being performed by the incumbent and is not intended to be an exhaustive list of all responsibilities, duties and skills required for success nor does it represent a contract between the incumbent and YCC. Duties and responsibilities may be changed with or without being reflected in this written format and with or without prior notice to the incumbent.
COMPANY: The Yankee Candle Company, Inc
Requisition Id: 111751
Location: PA - Willow Grove