Newell Brands Key Account Manager - Grainger - CCS in Huntersville, North Carolina

Job Title: Key Account Manager - Grainger - CCS

Reports To: National Account Manager

Job Summary:

The Key Account Manager is responsible for managing key categories, customers, and segments within national accounts to deliver top line sales revenue and profitability targets.

Job Responsibilities:

Customer Relationship Management:

• Manages relationship with key influencers, power structures, and hierarchy at the customer and end-user

• Finds creative approaches to create wins in difficult situations

• Presents new ideas, trends, and data and recommends pilot and test programs to the customer

• Establishes trust and credibility by demonstrating clear understanding of how the customer defines value

• Develops an operating rhythm of joint meetings to manage opportunities, negotiations, and issues that deliver value

• Addresses customer concerns/needs and elevates as appropriate to sales management

Customer Planning and Execution:

• Executes the joint business plan to grow both the customer’s and Newell Rubbermaid’s


• Works with channel, finance, and supply chain to execute strategies and plans

• Manages end-user pricing and P&L to meet divisional sales and gross margin targets

Market, Channel, & Category Understanding:

• Reviews COG, POS and market sales data to more effectively and strategically manage accounts and segments

• Identifies and communicates category growth opportunities within customer offering

• Monitors the competitors’ brands and products as well as our market share, competitor market share, and target market share to understand trends and opportunities

Financial Management:

• Applies a strong understanding of GBU goals, priorities, and account P&L (margin and mix) when managing activity and promotions

• Leverages our brands and product mix to improve profitability and meet customer and Newell Rubbermaid targets

• Manages programs and promotional funding as well as returns and damages with territory or account base to maximize top and bottom line results

• Works with demand planning to develop accurate sales forecasts and achieving specified levels of forecast accuracy

• Ensures that product mix and pricing hit key shopper price points while managing company and customer profit

• Tracks company and competitor pricing across customer base

• Monitors the impact of price on sell through

Organization Development and Talent Management:

• Takes responsibility for and identifies opportunities for personal development

• Works with customer and internal sellers to ensure understanding of our products and solutions

• Participates in recruiting events and interviews potential candidates

• Participates in communities of practice relevant to the job role

Values and Behaviors:

• Drives commitment for brand and consumer leadership with our company and customers

• Embraces a culture in which learning is widely shared across functions, businesses, regions, and teams

• Fosters an environment that generates break-through thinking and ideas, while at the same time remaining consumer, shopper, and customer focused

• Drives organizational culture, strategy execution, and achievement of the Newell Rubbermaid vision by living the values and demonstrating the leadership competencies daily

• Practices the values, holds self and others accountable for living the values, and recognizes the right behaviors

• Supports an environment where people can be empowered to make solid decisions towards winning with our unique consumers and customers

• Supports an environment where successes are recognized, shared and celebrated together

• Acts with integrity; conducts business fairly, honestly, and ethically every day


• Bachelors/University degree in Business Administration

• 4-6+ years of sales and/or trade experience

• Strong Persuasive / Sales Ability / Negotiation Skills

• Experience with building and managing a joint business plan

• Advanced skills using Microsoft Word, Excel, PowerPoint, and

• Understanding of general business financials and how these relate to customer programs and decision making

• Strong problem-solving abilities and resolute attitude to complete tasks

• Solid analytical skills and acute attention to details

• Self-motivated with a strong work ethic and exceptional drive for results

• Excellent written and verbal communication skills; must be able to present data in an organized manner

• Demonstrated ability to handle multiple tasks and assignments simultaneously

• Conflict Management/Composure; Technical Knowledge

• 30% to 50% Travel depending on geography/span of control

Newell Brands (NYSE: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Jostens, Marmot, Rawlings, Oster, Sunbeam, FoodSaver, Mr. Coffee, Rubbermaid Commercial Products, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, Waddington and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.