Newell Brands Commercial Printing Customer Service Rep in Clarksville, Tennessee

Position Title: Commercial Customer Service Rep

Location: Clarksville, TN

Reports to: Commercial Customer Service Manager

Job Summary:

The Commercial Customer Service Rep is responsible for initiating, monitoring and directing communications between customers, sales reps and production/internal customers for commercial work. Incumbents also assist in directing and coordinating assigned commercial customer service departmental operations within the department, and work closely with the Customer Service Manager for additional administrative duties as needed. Responsibilities include meeting department objectives for quality, quantity, cost and prompt delivery of services.



  • Associates degree or BA in Business, Marketingand/or related field, or equivalent experience.

  • Experience in Commercial Printing Customer Service, Sales and/orPublishing is required.

  • Must be team minded and positive in allinteractions with employees at every level of the organization.

  • Must have excellent communication skills.

  • Must be a self-starter with demonstrateddecision-making ability.

  • Ability to make decisions and work under pressurewith minimal supervision.

  • Flexibility to work and learn new technology andprocedures quickly.

  • Excellent organizational skills and ability tomulti-task.

  • Must be able and willing to work overtime as needed.


  • 5+years of Commercial Customer Service experience, specifically in CommercialPrinting.

  • Excellentcomputer skills, especially proficient in Excel spreadsheets.

  • Productioncomputer software knowledge a plus.

Celebrating 120 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience.

As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

Newell Brands (NYSE: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Paper Mate, Sharpie, Dymo, EXPO, Parker, Elmers, Coleman, Jostens, Marmot, Rawlings, Oster, Sunbeam, FoodSaver, Mr. Coffee, Rubbermaid Commercial Products, Graco, Baby Jogger, NUK, Calphalon, Rubbermaid, Contigo, First Alert, Waddington and Yankee Candle. For hundreds of millions of consumers, Newell Brands makes life better every day, where they live, learn, work and play.

Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.